Snapr

Privacy Policy

Your privacy matters to us. This policy explains how we handle your data.

Last updated: December 3, 2025

1. Information We Collect

Information you provide:

  • Email address (when creating an account or claiming an event)
  • Photos and videos you upload to events
  • Event names and settings you configure
  • Payment information (processed securely by Stripe)

Automatically collected:

  • Device type and browser information
  • IP address (for security and abuse prevention)
  • Usage data (pages visited, features used)

2. How We Use Your Information

  • To provide and maintain the Snapr service
  • To process payments for premium features
  • To send service-related emails (verification, receipts)
  • To prevent abuse and maintain security
  • To improve our service based on usage patterns

3. Photo Storage and Sharing

  • Photos are stored securely on Google Cloud (Firebase Storage)
  • Photos are only accessible to those with the event link
  • Event hosts have full control over their event's photos
  • Free events are automatically deleted after 14 days
  • Premium events are stored for 1 year from upgrade date

4. Data Sharing

We do not sell your personal information. We share data only with:

  • Firebase/Google Cloud: For hosting, storage, and authentication
  • Stripe: For secure payment processing
  • Mailgun: For sending transactional emails

5. Your Rights

Under GDPR and Norwegian privacy law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to processing of your data
  • Withdraw consent at any time

To exercise these rights, contact us at support@snapr.no

6. Data Security

  • All data is transmitted over HTTPS
  • Passwords are securely hashed
  • Access to events is controlled by unique, secure links
  • Payment data is handled entirely by Stripe (PCI compliant)
  • We use Firebase App Check to prevent abuse

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@snapr.no